Training Item

Key Success Factor Analysis in Strategic Planning

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Resource Type:Classroom
Training Level:Intermediate
90 mins.
Contact Trainer to Schedule

Strengths, Weaknesses, Opportunities and Threats analysis or SWOT is a tool used early in strategic planning to help planners think through, visualize and record the current state of an organization. However, SWOT analysis can be too inward-looking and disconnected from the outside world. Key Success Factors or KSF analysis supplements SWOT, providing a clear contrast and measurement of the organization with other organizations providing similar services that are known to be successful. By comparatively scoring each organization on a range of Key Success Factors, an outward-looking picture of strengths and weaknesses can be developed.

Managers taking this course will:

  • Learn the definition of key success factors.
  • Be able to describe the differences between KSF and SWOT analysis and the ways in which KSF analysis can supplement the simple SWOT.
  • Be able to describe methods for brainstorming lists of KSFs for the organization and similar organizations.
  • Be able to create a simple template for KSF analysis and fill in the template using sample information.
  • Contrast KSF results with SWOT results using sample information.

Recommended Use

As a training module for the full strategic planning process, following training in SWOT analysis.

Is Fee?Yes
Content Areas:
  • Management Development/Succession Planning
  • Board Development
  • Operational Planning
  • Public Relations and Marketing
  • Partnership and Alliances - Development and Nurturing
  • Monitoring of Landscape
  • Advocacy and Public Policy
  • Program Relevance and Integration - Growth and Replication
  • New Program Development - Funding Model
Trainer Information:
Rich Randall
New Level Advisors, LLC
phone: 717.478.1738

Richard Randall is president of New Level Advisors, LLC,  a management consulting firm focused on strategic planning and execution, operational excellence, change management, leadership and team development. Prior to co-founding New Level Advisors in 2006, Richard held a variety of management and executive positions at ITT Corporation, from Director of Engineering to Vice-President and General Manager of a global manufacturing business with plants across the US and Europe. Richard is a graduate of Penn State University and the ITT Strategic Management Program, administered by Ashridge Business School (UK) and The Duke University Fuqua School of Business. In 2012 he recieved his Lean Six Sigma Black Belt certification from Acuity Institute. Richard's leadership and strategy column, The Whiteboard, appears biweekly in the Central Penn Business Journal. He serves on the boards of the Rose Corporation of Reading, the Penn State Alumni Association, the Susan Byrnes Health Education Center and Olivia's House, a grief counseling center for children and families. He is a member of the Penn State York Engineering and Industry Advisory Council, York County Economic Alliance, Cultural Alliance of York and Downtown York, Inc.